FAQ | Onward Physical Therapy

Frequently Asked Questions

Onward Physical Therapy

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Do I need a referral from an MD?

In the state of Delaware, no referral is needed to see a physical therapist. If you question your need to see your doctor first, feel free to call us to discuss!

A referral is required for dry needling services in the state of Delaware. If you want this treatment option as a part of your care, then please come with a doctor referral for dry needling.

Where should I park?

We are right next to Cafe Neo and directly across the street from Atexquita on South Main Street.

Parking behind the building is accessed via Chimney Ridge Road. There are two free parking spots available in the parking lot behind the building labeled "reserved for onward physical therapy patient parking only." Please park here otherwise you will need to pay for parking via the parking app or alongside Beverly Road.

Thank you and we look forward to working with you!

Onward Wilmington Parking

Can I bill my insurance for reimbursement?

  • This depends on the insurance you have, but YES, most non-Medicare patients residing in DE can send a claim to their insurance company for their treatments at our clinic. You should be able to print claim forms from your insurance company's website, and send it in with the needed receipts and treatment codes that will be provided upon request at our clinic.
  • The amount of reimbursement or application towards your deductible is completely dependent on your insurance plan. If you call your insurance company to inquire about what you can expect to receive, you should ask about reimbursement for "out-of-network Physical Therapy" expenses sent in via self-claims.
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